Terms of Service

Last updated: July 11, 2026

1. Agreement to these terms

These Terms of Service ("Terms") govern your access to and use of Gabden's websites, dashboard, embeddable conversation widget, APIs, and related services (together, the "Service"). By creating an account, embedding the widget, or otherwise using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you are authorized to bind that organization, and "you" refers to that organization.

2. The service

Gabden provides privacy-first tools for your website, including an embeddable comment widget with moderation, page rules, appearance customization and a public community page; a cookieless, privacy-first web analytics tool; and an emoji reactions widget. Features may change, improve, or be discontinued over time. Some features are offered on a free plan and others on a paid plan as described below.

3. Accounts & eligibility

• You must provide accurate account information and keep it current.
• You are responsible for safeguarding your credentials and for all activity under your account. Enable two-factor authentication where available.
• You must be old enough to form a binding contract in your jurisdiction (at least 16, or the age of digital consent where you live).
• Owners and admins of a workspace may invite others; invited members can also create their own separate workspaces.

4. Your content & license

You and your site's visitors retain ownership of the content submitted through the Service ("Content"). To operate the Service, you grant Gabden a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transmit, display, and process Content solely to provide and maintain the Service (for example, to store a comment and show it on your site). This license ends when Content is deleted, except for residual copies in routine backups that expire on a schedule, and except where retention is required by law.

5. Acceptable use

You agree not to use the Service to, and not to allow others to:

• post or distribute unlawful, infringing, defamatory, harassing, hateful, or harmful content;
• upload malware, attempt to breach security, probe, or disrupt the Service or its infrastructure;
• send spam, scrape, or place unreasonable load on the Service;
• impersonate others or misrepresent your affiliation;
• register a domain or brand you do not control in order to intercept or block another party's conversations;
• use the Service to build advertising profiles or to track individuals across sites.

6. Site-owner responsibilities

If you embed Gabden on a website, you are the party responsible for the conversations that appear there. You agree to:

• only install the widget on domains you own or control;
• provide your visitors with any notices and choices required by law (including a privacy notice covering the conversation feature);
• moderate content appropriately using the tools provided (moderation modes, word filters, page rules); and
• respond to lawful requests and complaints relating to Content on your sites.

As between you and Gabden, for Content submitted by your visitors, Gabden acts as a processor on your behalf; you are the controller. See the Privacy Policy.

7. Plans, billing & cancellation

• Individual (Free): unlimited conversations, moderation, themes, and free teammate invites, with a small "Powered by Gabden" mark on the widget.
• Plus: billed per website at $8 per month, or a one-time $49 lifetime payment for that website, and removes the "Powered by Gabden" branding for that website. Lifetime means the lifetime of the product and is non-recurring. Each website is billed independently; upgrading one site does not change your other sites.
• Paid plans renew automatically until canceled. You may cancel before the next renewal to avoid further charges; access continues through the end of the paid period.
• Fees are exclusive of taxes, which you are responsible for where applicable. Except where required by law, payments are non-refundable.
• Online checkout may be enabled progressively; where checkout is not yet available, upgrades are arranged with our team and no charge occurs without your authorization.

8. Third-party services

The Service integrates optional third-party sign-in (such as Google and GitHub) and relies on infrastructure providers for hosting, content delivery, and email. Your use of a third-party sign-in is also subject to that provider's terms. Gabden is not responsible for third-party services.

9. Intellectual property

The Service, including its software, design, and trademarks, is owned by Gabden and protected by law. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service as intended. You may not copy, modify, resell, or reverse-engineer the Service except as permitted by law.

10. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Gabden does not warrant that the Service will be uninterrupted, secure, or error-free, or that Content will always be preserved.

11. Limitation of liability

To the maximum extent permitted by law, Gabden and its suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill. Gabden's total liability arising out of or relating to the Service will not exceed the greater of the amounts you paid to Gabden in the twelve months before the claim, or one hundred U.S. dollars ($100).

12. Indemnification

You will defend, indemnify, and hold harmless Gabden from claims, damages, and expenses (including reasonable legal fees) arising from Content on your sites, your use of the Service, or your breach of these Terms, except to the extent caused by Gabden.

13. Suspension & termination

You may stop using the Service and delete your account or sites at any time. Sites scheduled for deletion go offline immediately and are permanently deleted after a grace period unless restored. Gabden may suspend or terminate access if you materially breach these Terms, create risk or legal exposure, or fail to pay fees, and, where practical, will give notice and an opportunity to cure.

14. Changes

We may update the Service and these Terms from time to time. If we make material changes, we will take reasonable steps to notify you (for example, by updating the "Last updated" date or emailing account owners). Continued use after changes take effect means you accept the revised Terms.

15. Governing law

These Terms are governed by the laws applicable at Gabden's principal place of business, without regard to conflict-of-laws rules, and the courts there will have jurisdiction, unless mandatory local consumer law provides otherwise. (Specify your governing jurisdiction here before launch.)

16. Contact

Questions about these Terms? Email [email protected].